Housebets Privacy Policy for Personal Data, Cookies and Account Use

Last Updated: July 26, 2026

Effective Date: July 26, 2026

This Privacy Policy explains how we collect, use, store, share and protect personal data when you use Housebets, create an account, contact support, use the cashier, claim promotions, play games, verify your identity or manage responsible gambling tools. We process personal data to operate the site, protect accounts, support payments, meet legal duties, prevent fraud and improve service reliability.

1. Who we are

Housebets is operated under the Bridge Technologies B.V. brand structure. For privacy questions, you can contact us at [email protected] or by writing to Kaya W.F.G. Mensing 36, Willemstad, Curaçao.

2. Scope of this policy

This policy applies to website use, account registration, login activity, support messages, bonus participation, payment actions, verification checks, responsible gambling tools, marketing preferences, cookies, analytics, affiliate tracking and third-party service interactions connected with Housebets.

3. Personal data we collect

We may collect the following categories of data:

4. Why we use personal data

We process data to:

• create and secure your account;
• confirm your age and identity;
• operate deposits and withdrawals;
• manage bonuses, wagering and rewards;
• detect fraud, abuse, duplicate accounts and payment misuse;
• provide support and answer account questions;
• apply responsible gambling limits, cooling-off and self-exclusion;
• maintain site security and prevent unauthorised access;
• measure site performance and fix technical problems;
• send service messages and permitted marketing;
• meet legal, regulatory, tax, accounting and dispute-handling duties.

5. Legal bases for processing

Depending on your location, we may rely on contractual necessity, legal obligation, legitimate interests, consent and vital account-safety interests. Consent applies to some cookies, marketing and optional communications. You can withdraw consent where the law gives you that right.

6. Cookies and tracking technologies

We use cookies, local storage and similar tools to keep you logged in, protect sessions, remember preferences, measure performance, detect abuse and understand how users move through the site. Some cookies are needed for the site to work. Others support analytics, advertising measurement or affiliate attribution.

You can manage cookies through your browser. If you block essential cookies, login, cashier functions or account security checks may not work correctly.

7. Payments, KYC and fraud prevention

Casino accounts require stronger checks than ordinary website accounts. We may process payment records, wallet addresses, transaction IDs, identity documents, proof of address, source-of-funds data and payment ownership evidence. We use this data to process withdrawals, prevent underage use, stop payment abuse, investigate disputes and meet compliance duties.

8. Data sharing

We may share data with service providers that help us run the site:

• payment processors and wallet services;
• identity verification providers;
• fraud prevention and security tools;
• hosting and infrastructure providers;
• analytics and performance tools;
• customer support platforms;
• email and communication services;
• professional advisers, regulators, courts or law enforcement where legally required.

We do not sell your account data as a player database.

9. International transfers

Your data may be processed in countries outside your own. When we transfer data, we use contractual, technical and organisational safeguards designed to protect it according to applicable privacy requirements.

10. Data retention

We keep personal data for as long as needed to operate your account, process payments, meet legal duties, handle disputes, prevent fraud and keep responsible gambling records. Retention periods depend on account activity, transaction history, legal obligations, security needs and unresolved complaints.

11. Security measures

We use access controls, encryption where appropriate, secure hosting, monitoring, fraud checks, password protection and internal permission controls. No system is risk-free, so you must keep your password private, protect your email account and never share wallet seed phrases or payment credentials.

12. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, request portability, withdraw consent, opt out of marketing and complain to a privacy authority. Some rights may be limited where we must keep data for legal, payment, fraud prevention or responsible gambling reasons.

13. Marketing preferences

You can opt out of marketing emails through the unsubscribe link or by contacting support. Service messages about your account, security, payments, KYC or policy changes may still be sent.

14. Children and age limits

Housebets is not for minors. We may request proof of age and close accounts where age rules are not met. Parents and guardians should use device-level controls to prevent underage access.

15. Third-party links

Our site may contain links to payment providers, game providers, support services or other websites. Their privacy practices are controlled by their own policies.

16. Changes to this policy

We may update this Privacy Policy when legal, technical, payment or account processes change. The updated date at the top shows the current version.

17. Privacy contact

Email: [email protected]

Office: Kaya W.F.G. Mensing 36, Willemstad, Curaçao

Support: [email protected]